Cancellation and Refund Policy

At Airoservices.com, we prioritize customer satisfaction and understand that unforeseen circumstances may lead to the need for ticket cancellations. To ensure transparency, we've outlined our cancellation and refund policies. These terms highlight the conditions for cancellations and the eligibility criteria for refunds, ensuring our customers are well-informed.

Cancellation Policy

1. Cancellations Within 24 Hours:

Customers can cancel their bookings within 24 hours of purchase without any cancellation fees.

2. Cancellations After 24 Hours:

Refunds for cancellations beyond 24 hours are subject to the policies of the respective airlines. Airoservices.com acts as an intermediary and does not guarantee refunds for such cancellations.

3. How to Cancel:

All cancellations must be requested via phone or email. Cancellations initiated through other methods will not be processed.

4. No-Show Situations:

Passengers failing to board their flight without notifying the airline ("no show") are typically ineligible for refunds, as per airline policies.

Refund Policy

1. Eligibility for Refunds:

Refunds are only processed for cancellations made within the initial 24-hour booking window.

2. Refund Processing:

Refunds are issued to the original payment method used at the time of booking. Alternate accounts or methods are not supported.

3. Processing Timelines:

Refunds typically take 10-15 business days to process. In some cases, delays may occur, extending up to 60-90 days depending on the bank.

4. Service Fees:

Service charges are non-refundable unless the cancellation is made within the 24-hour grace period.

Important Considerations

Airline-Specific Policies: Refunds and cancellations are governed by the respective airline's policies, and Airoservices.com abides by these regulations. Emergency Situations: While we empathize with last-minute emergencies, refunds remain subject to airline guidelines and cannot be guaranteed. Customer Awareness: We encourage our customers to review airline policies and terms carefully before booking on Airoservices.com.

How to Reach Us for Cancellations and Refunds

For assistance with cancellations or refunds, please contact our dedicated support team:

Phone:
Email:


At Airoservices.com, we strive to make the travel experience smooth and transparent. By adhering to our policies and acting promptly, customers can minimize disruptions and ensure a hassle-free process. For additional details, visit Airoservices.com.